Privacy Policy
Your data, handled with care
At Lexie Lota, we value your privacy as much as your trust.
The controller of your personal data is Lexie Lota SRL, based at Rue des Dérodés 15/A, 6540 Lobbes, Belgium. For questions about your personal data, contact contact@lexielota.com.
Legal bases
We process the data needed to fulfil and deliver your orders under our sales contract. We also retain some data to meet legal obligations, including accounting and tax requirements.
Marketing communications and cookies that require your permission rely on your consent, which you can withdraw at any time.
Data collected
We may collect:
– Your contact details (name, address, email)
– Information needed to process your orders
– Certain technical data about your visit
How we use data
We use this information to:
– Prepare and dispatch your orders
– Provide customer support
– Improve your experience on our site
– Send you communications if you have consented
Retention period
We keep your data for as long as needed for the purposes described in this policy. Order data is retained to process orders, provide after-sales service and comply with applicable legal obligations.
The period depends on the type of data, accounting and tax obligations, and applicable periods for claims and disputes.
Your rights
Under the GDPR, where applicable, you can request access to, correction or deletion of your data, data portability, restricted processing, or object to processing.
Where processing relies on your consent, you can withdraw it at any time without affecting earlier lawful processing.
To exercise your rights, contact contact@lexielota.com.
Third-party services
Our site uses Shopify to process orders and payments.
Technical providers may also assist where needed to operate the site.
Contact
For privacy questions, contact contact@lexielota.com.
